At Vitality, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including consultations, scheduling, and follow-ups.
1. Information We Collect
We collect personal information to provide you with the best care and support:
Personal Details: Name, address, email, phone number, date of birth.
Health Information: Medical history, dietary preferences, allergies, and fitness goals.
Payment Details: When necessary for paid services.
Technical Data: IP addresses and browsing details for website functionality (if applicable).
2. How We Use Your Information
We use your data to:
Provide Services: Create personalized nutrition plans, follow-up schedules, and consultations.
Communication: Send reminders, updates, and resources related to your care.
Improve Services: Analyze feedback to enhance our offerings.
Billing: Process payments securely.
3. Sharing Your Information
We do not share your personal information with third parties except:
With Consent: When you agree to share information with healthcare professionals.
Required by Law: For legal obligations or compliance with regulations.
Service Providers: Secure third-party platforms for scheduling or payment processing.
4. How We Protect Your Information
We implement industry-standard measures to protect your data:
Encrypted communication for online services.
Restricted access to sensitive information.
Regular audits to ensure compliance with privacy standards.
5. Scheduling and Follow-Ups
Appointment Scheduling: Your data is used to manage bookings and remind you of upcoming sessions.
Follow-Up Care: Notes from consultations are securely stored to track your progress and adjust plans as needed.
Rescheduling: Any changes to your appointments are communicated promptly.
6. Your Rights
You have the right to:
Access and review your personal data.
Request corrections to inaccurate information.
Withdraw consent for non-essential services.
Request deletion of your data (where legally permitted).
7. Retention of Data
We retain your data for the duration of our professional relationship and as required by law or ethical guidelines. After this period, your data will be securely deleted or anonymized.
8. Contact Us
For questions about this policy or your data, contact us at:
Email: [Insert Email Address]
We are committed to addressing your concerns promptly and ensuring your privacy is protected.